For all Ticket to Play Enquiries: 1800 252 476

How does Ticket to Play work for parents/guardians/carers

Apply for a Ticket to Play voucher

You can apply for a voucher here.

The system will assess your child’s eligibility and, if approved will automatically send you a unique code via email that you will need to provide to the activity provider at the time of registration.

What happens if I don’t receive my voucher?

Once you have completed the application process, you will receive an email asking you to confirm your email address. If you do not receive this email in your inbox please check your junk/spam folder. If you have not received anything within 24 hours please contact Communities, Sport and Recreation at tickettoplay@communities.tas.gov.au or 1800 252 476

Find an Approved Activity Provider

You can find approved activity providers (clubs) in your area HERE  .

Use your Sports Voucher

After you have received a unique voucher code, contact your preferred club to discuss using the voucher for membership payment. You will need to show your voucher code(s) and Health Care or Pension Concession Card to your nominated club. The club, or the relevant state sporting organisation will reduce their membership fee by up to $100.

If the membership fee is less than $100 the voucher can only be used for this amount. If the membership fee is greater than $100, you will be required to pay the remaining balance.

Who to Contact?

If you are having trouble with the Ticket to Play process, please contact Communities, Sport and Recreation for further information by email at tickettoplay@communities.tas.gov.au or 1800 252 476.

Frequently Asked Questions for parents/carers/guardians

Who is eligible for a voucher?

Applicants must be:

  • living in Tasmania;
  • aged between 5 and 17 years old at the time of application; and
  • be listed on a valid Centrelink Health Care or Pensioner Concession Card (either their own or their parent, guardian or carer’s) or be in Out of Home Care.

How do I apply for a voucher?

You can apply for a voucher here.

In addition to the relevant personal details, you will need to provide the Centrelink customer relationship number (CRN) for the child listed on the Health Care or Pensioner Concession Card.

You will also need to provide an email address. If you do not currently have an email address you can sign up for a free email account through a number of providers including Gmail, Yahoo Mail or Mail.com.

The system will assess your child’s eligibility and, if approved will automatically send you a unique code via email that you will need to provide to the activity provider at the time of registration.

If your application is not successful you can contact Communities, Sport and Recreation at tickettoplay@communities.tas.gov.au or on 1800 252 476 with any questions.

How do I apply if I don’t have internet access?

There are several options to consider if you don’t have internet access. You can access computers through your local library and even book a time for a library volunteer to assist you with the process.

Your nominated sports club may be able to assist you apply.

Organisations such as the Salvation Army may also have facilities you can access.

If you still can’t access the internet please contact Communities, Sport and Recreation on 1800 252 476.

Can I apply for vouchers for more than one child?

Yes, you can apply for vouchers for each child who fits the eligibility criteria. Each child must have their own unique voucher.

What happens if I don’t receive my voucher?

Once you have completed the application process, you will receive an email asking you to confirm your email address. If you do not receive this email in your inbox please check your junk/spam folder. If you have not received anything within 24 hours please contact Communities, Sport and Recreation at tickettoplay@communities.tas.gov.au or 1800 252 476

What do I do if my application is deemed ineligible?

Please contact Communities, Sport and Recreation for further information tickettoplay@communities.tas.gov.au or 1800 252 476.

How much funding is available?

One voucher worth up to $100 is available per eligible child in 2019.

What can I use the voucher for?

The voucher is only available for use toward the cost of membership fees. Other items such as uniforms, equipment, boots etc. are not eligible.

Where can I use the voucher?

The voucher can only be used at approved activity providers who meet certain eligibility criteria. You can search for approved activity providers here.

How do I use the voucher?

After you have received a unique voucher code, contact your preferred club to discuss using the voucher for membership payment. Please take your voucher code(s) and Health Care or Pension Concession Card to your nominated club. The club or the relevant state sporting organisation will offset the membership fee by up to $100.

What happens if the activity costs more than $100?

The voucher provides up to $100 only. Where the membership fee is greater than $100, the applicant is responsible for covering any cost above $100. For example, if the club membership fees were $150, the Ticket to Play voucher would cover $100 and the applicant is required to pay the remaining $50.

Can I use the voucher more than once if the activity costs less than $100?

No, vouchers are single use only. Any balance is not redeemable for cash or cannot be used towards the membership at another approved activity provider.

Can I use the voucher towards the purchase of uniforms and/or equipment to participate in the activity?

No, vouchers can only be used to subsidise the cost of membership. The applicant is responsible for covering any other costs associated with participation in the activity.

How long do I have to use the voucher?

Vouchers must be presented to an approved activity provider by 30 November 2019.

Can I use my voucher towards club fees I have already paid?

No, you must use your voucher at the time of registration.

What if my child turns 5 or 18 during the season?

Children must meet the age eligibility criteria at the time of application for the voucher.

Can I use the voucher for learn to swim?

No, learn-to-swim programs are not eligible as they are generally run by commercial businesses and/or organisations that are not affiliated with Swimming Tasmania.

Vouchers can be used for stroke correction or squad sessions run by a swimming club that is a member of Swimming Tasmania.

Can I use the voucher for dance?

Dance is not recognised as a sport by Sport Australia. Dancesport is a recognised sport and the voucher may be used if the club/organisation is an approved activity provider.

What do I do if I don’t receive my code or I lose it?

Please contact Communities, Sport and Recreation at tickettoplay@communities.tas.gov.au or on 1800 252 476.

What if my local club isn’t an approved activity provider?

Unless the club is registered as an approved Ticket to Play activity provider you will be unable to redeem your voucher with them. You may wish to contact your club to see if they have considered registering as an activity provider.

What happens if my child changes their mind about joining a particular organisation?

You will need to contact the club your child has joined to discuss it.

Activity providers cannot refund the voucher amount to you in cash or transfer it to another child.