Members are the greatest assets of sport and recreation organisations and it is important to ensure all members are treated with respect, dignity and fairness.

Member Protection Information Officers (MPIOs) provide information and guidance on complaint procedures, playing an important role in sport. MPIO are a proactive way of managing the rights of members in your sport and by having a dedicated person in place who is well versed with your sport's member protection policy, can help members who want advice on concerns, complaints or member protection matters.

Play by the Rules

Play by the Rules is a website that encourages fair and safe play in sport and recreation, offering practical information and resources for clubs and organisations, coaches and officials, and parents and players. Topics include:

Online training

Play by the Rules also offers free online training courses for coaches, officials, participants and volunteers in the following:

  • Child Protection
  • Member Protection Information Officer
  • Harassment and discrimination
  • Complaint handling
  • A range of mini-courses

Courses take approximately 30 minutes to complete and are invaluable in increasing awareness and knowledge of harassment, discrimination and child protection. For more information, please visit Play by the Rules.

Further information: